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docs(integrations): Opsgenie integrator reference#15277

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docs(integrations): Opsgenie integrator reference#15277
devGregA wants to merge 1 commit into
DefectDojo:devfrom
devGregA:sc-13748_opsgenie_docs

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@devGregA devGregA commented Jul 18, 2026

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Summary

Documents the new Opsgenie Pro integrator (story sc-13748):

  • New Opsgenie section in the integrations tool reference (placed alphabetically before PagerDuty), covering:
    • Instance setup — GenieKey API integration keys (not personal keys), and the regional base URLs including the JSM Operations prefix (Atlassian is folding Opsgenie into JSM; the integrator supports both by configuration).
    • Issue Tracker Mapping — the optional Team Name responder identifier (team-scoped keys / account routing rules take over when empty).
    • Severity mapping — Opsgenie's fixed P1–P5 priority scale with the shipped defaults.
    • Status mapping — open / acknowledged / closed, with the closed-is-final caveat, the content-edits-do-sync note (unlike PagerDuty), and the alias-based de-duplication behavior.
  • Lists Opsgenie on the integrations overview page (tools list + tool-reference links).

Companion PRs

🤖 Generated with Claude Code

Add the Opsgenie section to the Pro integrations tool reference
(instance setup with GenieKey API integration keys and regional /
JSM Operations base URLs, optional Team responder identifier, P1-P5
priority mapping, open/acknowledged/closed status mapping with the
closed-is-final and alias-dedupe notes) and list Opsgenie on the
integrations overview page.

Story: sc-13748

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
@github-actions github-actions Bot added the docs label Jul 18, 2026
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