Remove links to support inbox

[jamestynan-content]

Description

Removed links to our support inbox from the following pages:

• /support
• /about/mesh
• /about/new-and-upcoming-features
• /pricing-and-commercial/letters

Context

Context

Based on a business decision to prioritise self-service support, we are removing public links to the support inbox across the website. The majority of emails to this inbox will no longer receive a reply - removing these links prevents users from emailing an unmonitored communication channel.

Type of changes

• [x ] Refactoring (non-breaking change)
• New feature (non-breaking change which adds functionality)
• Breaking change (fix or feature that would change existing functionality)
• Bug fix (non-breaking change which fixes an issue)

Checklist

• I am familiar with the contributing guidelines
• [x ] I have followed the code style of the project
• I have added tests to cover my changes
• I have updated the documentation accordingly
• This PR is a result of pair or mob programming

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Sensitive Information Declaration

To ensure the utmost confidentiality and protect your and others privacy, we kindly ask you to NOT including PII (Personal Identifiable Information) / PID (Personal Identifiable Data) or any other sensitive data in this PR (Pull Request) and the codebase changes. We will remove any PR that do contain any sensitive information. We really appreciate your cooperation in this matter.

• [ x] I confirm that neither PII/PID nor sensitive data are included in this PR and the codebase changes.

[stacey-budd]

This all looks good James! Happy to approve this, but there are a couple of things that may need looking into separately.

We include the Notify email address on https://notify.nhs.uk/accessibility/ – however, we may legally need to retain this, so that website users have a way to contact us if they have an access need which our website is not currently meeting:

https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps#meeting-accessibility-requirements

We also include the Notify email address on our service catalogue pages, so we may need to revisit these and remove contact details if/where appropriate.