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Update from support feedback: editor recovery after GitHub and repo changes#6429

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Update from support feedback: editor recovery after GitHub and repo changes#6429
mintlify-development[bot] wants to merge 1 commit into
mainfrom
mintlify/a8c79b0f

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@mintlify-development mintlify-development Bot commented Jul 8, 2026

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Summary

Add troubleshooting coverage for web editor states that repeatedly stumped users after GitHub App or connected-repository changes.

Changes

  • editor/branching-and-publishing.mdx: new Troubleshooting section covering the GitHub connect prompt blocking the editor, transient 502s on publish menu actions, missing preview deployments for pull requests from forks, and Slack notifications going silent after switching the connected repository.
  • deploy/github.mdx: note under Configure docs source that switching the connected repository requires reinstalling the Slack app and reselecting automation notification channels.
  • deploy/preview-deployments.mdx: add fork pull requests to the preview troubleshooting list, with the recommended workaround.

Context

Recent support conversations showed users getting stuck in states not covered by the existing editor and GitHub docs, including editors becoming unusable after a GitHub reconnect prompt, 502s when accepting a PR from the editor, silent Slack notifications after switching repos, and expecting previews to build from fork branches.


Note

Low Risk
Documentation-only updates with no application, auth, or data-handling code changes.

Overview
Adds troubleshooting aimed at support pain points after GitHub App or connected-repository changes.

editor/branching-and-publishing.mdx gets a new Troubleshooting section: recovering when the editor sticks on Connect GitHub (reinstall app, confirm repo access, reload), handling transient 502 errors on merge/approve/PR actions from the publish menu, why fork PRs don’t get previews and upstream/manual-preview workarounds, and reconnecting Slack after a docs source switch.

deploy/github.mdx adds a Note under Configure docs source that switching the connected repo does not migrate the Slack agent or automation notification channels.

deploy/preview-deployments.mdx adds a troubleshooting bullet for pull requests from forks, with the same upstream-branch or manual-preview guidance.

Reviewed by Cursor Bugbot for commit f6b87a4. Bugbot is set up for automated code reviews on this repo. Configure here.

@mintlify

mintlify Bot commented Jul 8, 2026

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Preview deployment for your docs. Learn more about Mintlify Previews.

Project Status Preview Updated (UTC)
mintlify 🟢 Ready View Preview Jul 8, 2026, 2:10 AM

@mintlify

mintlify Bot commented Jul 8, 2026

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Preview deployment for your docs. Learn more about Mintlify Previews.

Project Status Preview Updated (UTC)
tomee 🟢 Ready View Preview Jul 8, 2026, 2:13 AM

💡 Tip: Enable Workflows to automatically generate PRs for you.

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