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Update from support feedback: clarify org and account deletion#6430

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Update from support feedback: clarify org and account deletion#6430
mintlify-development[bot] wants to merge 1 commit into
mainfrom
mintlify/bf5ebf5e

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@mintlify-development mintlify-development Bot commented Jul 8, 2026

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Summary

Clarify in the Danger zone documentation how users delete their organization or account, since Mintlify has no separate control and users have been searching for one.

Changes

  • Added a "Delete your organization or account" section to deploy/deployments.mdx explaining that removing the sole deployment decommissions the organization.
  • Documented what is removed (deployment data, active subscription with prorated credit) versus what is retained (organization record, member list, billing history).
  • Called out that only organization admins can delete deployments, so non-admin members should contact an admin rather than support.

Context

Multiple recent support conversations came from users looking for a "delete organization" or "delete my account" control and needing to be told by support that deleting the only deployment achieves the same result.


Note

Low Risk
Documentation-only updates to deployment deletion guidance; no product or security behavior changes.

Overview
Updates deploy/deployments.mdx so users who look for a separate “delete organization” or “delete account” control get a clear answer in docs instead of support.

Under Delete a deployment, a Note states that only organization admins can delete a deployment and non-admins should ask an admin.

A new section Delete your organization or account explains there is no standalone org/account delete: you decommission by removing deployments (single vs multiple deployment paths), what is removed vs retained (org record, members, billing history), when to email support@mintlify.com for full data erasure, and that non-admins should go to an admin—not support—for decommissioning.

Reviewed by Cursor Bugbot for commit d2c1561. Bugbot is set up for automated code reviews on this repo. Configure here.

@mintlify

mintlify Bot commented Jul 8, 2026

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Preview deployment for your docs. Learn more about Mintlify Previews.

Project Status Preview Updated (UTC)
mintlify 🟢 Ready View Preview Jul 8, 2026, 2:23 AM

@mintlify

mintlify Bot commented Jul 8, 2026

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Preview deployment for your docs. Learn more about Mintlify Previews.

Project Status Preview Updated (UTC)
tomee 🟢 Ready View Preview Jul 8, 2026, 2:23 AM

💡 Tip: Enable Workflows to automatically generate PRs for you.

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