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Update from support feedback: document invitee flow for team invitations#6442

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Update from support feedback: document invitee flow for team invitations#6442
mintlify[bot] wants to merge 2 commits into
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mintlify/9084f47f

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@mintlify mintlify Bot commented Jul 8, 2026

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Summary

Adds an "Accept an invitation" section to dashboard/roles covering the invitee's flow, since existing docs only described the admin's side of inviting members. A recent support conversation required a human handoff to explain that the invitee needs to sign in with the invited email address (often in an incognito window), accept via the Accept organization invitations switcher, and use the organization switcher to move between orgs.

Changes

  • New "Accept an invitation" section with a step-by-step for opening the email, signing in with the invited address, and accepting from the dashboard.
  • Sub-sections on switching between organizations and troubleshooting common pitfalls (already signed in to another org, invitation sent to a different email, expired invitation).

Support context


Note

Low Risk
Documentation-only updates to MDX; no application, auth, or infrastructure code changes.

Overview
Adds invitee-facing guidance to dashboard/roles (and es, fr, zh translations), complementing the existing admin-only “add members” content.

New Accept an invitation section walks through opening the email, signing in or signing up with the invited email address, and accepting via the dashboard Accept organization invitations control. It also notes that new users get a starter org before joining the inviting team.

Additional subsections cover switching between organizations and troubleshooting (wrong org when already signed in — use incognito; email mismatch; expired or lost invites).

Reviewed by Cursor Bugbot for commit 9a90fc3. Bugbot is set up for automated code reviews on this repo. Configure here.

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mintlify Bot commented Jul 8, 2026

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mintlify 🟢 Ready View Preview Jul 8, 2026, 4:56 PM

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tomee 🟢 Ready View Preview Jul 8, 2026, 4:57 PM

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